Terms and conditions of sale
The conditions governing BodyFitWithMe coaching: the programmes, the prices, payment, commitment and the rights of each party. Clearly set out, with no grey areas.
This English version is provided for convenience. In case of discrepancy, the French version prevails.
1. Identification of the service provider
These general terms and conditions of sale (the "Terms") apply between Jérôme Devos, self-employed sole trader trading as BodyFitWithMe (the "Provider", "I"), and any person who subscribes to a coaching programme (the "Client").
- Address: Rue Joseph Verhasselt 34, 1083 Ganshoren (Brussels), Belgium
- Company number (Crossroads Bank for Enterprises, BCE/KBO): 1023.085.724
- VAT number: BE 1023.085.724, special VAT exemption scheme for small businesses (VAT not applicable)
- Email: info@fitwithme.be
- Phone and WhatsApp: +32 495 77 99 77
- Website: fitwithme.be
Jérôme Devos is an EREPS-certified sports nutrition coach. He is neither a medical doctor nor a registered dietitian (see clause 13).
2. Definitions
- Client: the person who subscribes to the coaching programme and pays its price. Where the player is a minor, the Client is their parent or legal guardian.
- Player: the person who receives the nutrition follow-up. For an adult, the Player and the Client are the same person.
- Consumer: a Client who is a natural person acting for purposes outside their professional activity, within the meaning of the Belgian Code of Economic Law.
- Programme: the coaching programme chosen by the Client from those described in clause 4.
3. Purpose and acceptance
These Terms govern all sports nutrition coaching services offered by BodyFitWithMe, online and in person. They are available at all times on this page and may be saved or printed. Any subscription implies their full and unreserved acceptance, which the Client confirms by completing payment.
I may amend these Terms at any time. The version applicable to the Client is the one in force on the date of subscription, and it remains applicable for the entire duration of the coaching programme.
4. Coaching programmes
Each programme combines an initial assessment, a personalised nutrition plan, regular follow-up via the FitWithMe app (published on the Azeoo platform) and direct contact with the coach. From the Performance programme upwards, a monthly in-person visit allows body fat to be measured using the skinfold method (calliper) or body measurements to be taken, depending on the Player's age.
| Programme | Duration | Payment in full | Monthly payment (SEPA) |
|---|---|---|---|
| Start | 3 months | €350 | Not available |
| Performance | 6 months | €600 | €120 per month, i.e. €720 |
| Transformation | 12 months | €1,100 | €120 per month, i.e. €1,440 |
| Pro · Elite | 12 months | €2,750 | €250 per month, i.e. €3,000 |
The detailed content of each programme is set out on the Coaching page and is confirmed to the Client during the call that precedes the subscription. The Pro · Elite programme is available by application only, limited to ten places: I remain free not to proceed with an application.
5. Free audit and formation of the contract
Each coaching programme begins with a free nutrition audit (audit.fitwithme.be), followed by a call during which I present the suitable programme and its price. The audit and the call are free of charge and involve no commitment.
The contract is concluded when the Client completes payment, either in full or by first direct debit, via the secure payment link I send them. I then confirm the subscription to the Client by email, stating the programme, its duration, its price, the link to these Terms and the withdrawal form.
I may refuse a subscription for a legitimate reason, in particular a goal incompatible with my practice, manifestly inaccurate information or a situation requiring medical follow-up.
6. Prices
Prices are stated in euros and are final prices. BodyFitWithMe falls under the special VAT exemption scheme for small businesses: no VAT is added to or charged to the Client. The applicable price is the one displayed on the website and on the payment page at the time of subscription.
The reference price of the Performance, Transformation and Pro · Elite programmes is the monthly payment price. Payment in full benefits from a commercial discount granted for early payment, the amount of which corresponds to the difference between the two prices stated in clause 4. The Start programme can only be paid in full.
7. Payment terms
All payments are processed by the secure payment provider Stripe. I never have access to the Client's bank details and I do not store them.
- Payment in full: in a single instalment, before the coaching programme starts, via a Stripe payment link, by bank card, Bancontact or any other method offered on the payment page.
- Monthly payment: by SEPA direct debit via Stripe. The Client signs a direct debit mandate authorising me to collect the agreed monthly instalment from their account, on a fixed date, for the entire duration of the commitment. The first instalment is collected when the coaching programme starts.
Direct debits stop automatically at the end of the commitment period. An invoice or receipt is issued for each payment.
Monthly payment is simply a method of settlement, without interest or charges. It is neither a credit, nor a loan, nor an instalment sale.
8. Non-payment
If a direct debit fails or a monthly instalment is not paid, I send the Client a first reminder free of charge. If the situation is not remedied within fourteen calendar days of that reminder, access to the follow-up (plan, app, assessments and exchanges) may be suspended until payment is made.
Suspension does not release the Client from their commitment and does not extend the duration of the coaching programme. If a formal notice sent by registered post remains without effect for fifteen days, I may terminate the contract for breach by the Client, with sums already due remaining payable. No late payment interest or fixed compensation is claimed.
9. Duration, commitment and no automatic renewal
Each programme is subscribed for a fixed term: 3 months for Start, 6 months for Performance, 12 months for Transformation and for Pro · Elite. It begins on the start date agreed with the Client. The Client commits to this term, whatever the payment method chosen, subject to clauses 10 and 11.
The coaching programme is never renewed tacitly. At the end of the term, a new programme may be offered and requires a new subscription, with the Client's express agreement.
10. Right of withdrawal
Where the contract is concluded at a distance or off-premises, a Client who is a Consumer has 14 calendar days from the day the contract is concluded to withdraw, without giving any reason and at no cost.
To exercise this right, the Client informs me of their decision by an unequivocal statement, by email to info@fitwithme.be or by post to the address given in clause 1. They may use the model form set out in the annex, but are not obliged to do so. It is sufficient for the request to be sent before the withdrawal period expires.
In the event of withdrawal, I reimburse all payments received no later than 14 days after being informed of the decision, using the same means of payment as the Client used, unless expressly agreed otherwise. This reimbursement involves no cost to the Client. The direct debit mandate is revoked at the same time.
Starting during the withdrawal period. The follow-up only begins during the withdrawal period if the Client expressly requests it at the time of subscription, by selecting the immediate start option on the payment page, or in writing (email or message). In that case, if the Client subsequently withdraws, they pay an amount proportionate to the service provided up to the moment they informed me of their withdrawal, calculated pro rata to the time elapsed relative to the total duration of the programme and on the basis of its total price. The right of withdrawal can no longer be exercised once the service has been fully performed, if performance began with the Client's prior express consent and their acknowledgement that they would lose this right at that point.
11. Early termination
By the Client. After the withdrawal period, the Client may end the coaching programme before its term, at any time, by giving two months' notice in writing (email or post). The notice period starts on the first day of the month following notification. The coaching continues as normal during the notice period and the corresponding monthly instalments remain payable. The notice period cannot extend beyond the scheduled end date of the programme.
A Client who has paid in full is reimbursed the price paid, less the months elapsed up to the end of the notice period, valued at the monthly price of the programme (€120 for Performance and Transformation, €250 for Pro · Elite, and one third of the price for Start).
Serious reason or force majeure. If the Player can no longer follow the coaching programme because of a long-term injury or illness certified by a medical certificate, or because of force majeure, the Client may terminate without notice or compensation. Only the months already provided remain payable and any balance is reimbursed pro rata.
Change of club. A transfer, a loan or a change of club does not interrupt the coaching programme, which continues remotely. If the new club requires the Player to follow its own nutrition staff, the Client may terminate, on written proof, by giving one month's notice.
By the Provider. I may end the coaching programme by giving the same two months' notice in writing, reimbursing the part paid but not provided. If I end it without legitimate reason and without respecting this notice period, I also pay the Client compensation equivalent to two monthly instalments. I may terminate the contract without notice in the event of a serious breach by the Client or the Player (non-payment as referred to in clause 8, disrespectful or threatening behaviour, deliberately false information), in which case the part paid but not provided is reimbursed.
12. Absences, injury and suspension
Holidays, training camps, international call-ups, tournaments and travel do not suspend the coaching programme: the plan is adapted to these periods. In the event of injury, the follow-up continues and nutrition is adjusted to the period of rest and return to play, in line with the instructions of the doctor or medical staff.
In the event of prolonged unavailability of the Player certified by a medical certificate, the Client may, instead of terminating, request that the coaching programme be suspended. The parties then agree in writing on the length of the suspension. The end date is postponed accordingly and, for monthly payment, direct debits are suspended for the same period.
13. Nature of the service and health warning
I act in my capacity as an EREPS-certified sports nutrition coach. I am neither a medical doctor nor a registered dietitian, and I do not perform any medical acts. The coaching programmes aim at sporting performance, healthy growth and well-being. They do not constitute a diagnosis, a treatment or medical advice, and do not replace a consultation with a doctor or a dietitian.
In the event of a medical condition, an eating disorder, ongoing treatment, a severe allergy or any doubt, the Client undertakes to consult a doctor, and I may refer the Player to a healthcare professional. For a Player who is a minor, a doctor's advice is recommended before any significant change in diet.
14. Client obligations
The Client, and the Player where this is a different person, undertake to:
- provide accurate and complete information, and report without delay any relevant medical condition, injury, allergy, intolerance or treatment;
- send the requested follow-up data each week (weight, how they feel, training sessions, photos or measurements where applicable), via the FitWithMe app or the agreed channel;
- be available for assessments and, depending on the programme, for the agreed in-person visits;
- apply the recommendations within a reasonable framework, the Client remaining solely responsible for implementing them day to day;
- for a Player who is a minor, supervise their practical application at home.
Failure to send the data does not extend the duration of the coaching programme and gives no right to reimbursement.
15. Obligation of means and liability
I am bound by an obligation of means and not of result. No sporting, aesthetic, weight or body composition result can be guaranteed: results depend in particular on the Player's commitment, growth, training load and external factors.
I cannot be held liable if the recommendations are not followed, if inaccurate or incomplete information is provided by the Client or the Player, or for factors beyond my control. Except in the event of fraud, gross negligence or harm to a person's life or physical integrity, my liability is limited to the amount actually paid for the coaching programme concerned.
16. Intellectual property
The nutrition plans, food equivalence tables, reports, assessments, guides, materials and the method provided to the Client are protected by copyright and remain my property. The Client and the Player receive a strictly personal right of use. They may not reproduce, share, publish, resell or distribute them, in whole or in part, without my written consent. The Player may, however, share them with their doctor or their club staff to coordinate their follow-up.
17. Confidentiality
I undertake to keep confidential all information relating to the Player and the Client of which I become aware in the course of the coaching programme. I only disclose it to a third party (club, strength and conditioning coach, agent) with the Client's consent. The exchanges, plans and documents provided to the Client also remain confidential.
18. Photos and testimonials
No photo, measurement, result or testimonial of a Player is published without the prior written consent of the Client and of the adult Player, or of the parent or legal guardian for a Player who is a minor. This consent is optional, has no effect on the coaching programme and may be withdrawn at any time: the content concerned is then removed from my channels within a reasonable time.
19. Minor clients
Coaching programmes for a Player who is a minor are subscribed to, accepted and paid for by a parent or legal guardian, who is the sole party to the contract. The SEPA direct debit mandate is signed by this legal guardian, as holder of the bank account. They declare that they have the necessary authority and give their explicit consent to the processing of the Player's data, including health data, under the conditions of the Privacy Policy.
20. Personal data
The personal data of the Client and the Player are processed in accordance with the Privacy Policy.
21. Force majeure
Neither party can be held liable for a failure resulting from force majeure within the meaning of Belgian law. The obligations concerned are suspended for the duration of the event. If it lasts more than two months, either party may terminate the contract without compensation, with the part paid but not provided being reimbursed.
22. Complaints and mediation
Any complaint may be sent to me by email at info@fitwithme.be. I undertake to reply as promptly as possible.
Failing an amicable solution, a Client who is a Consumer may contact the Consumer Mediation Service free of charge, North Gate II, Boulevard du Roi Albert II 8 box 1, 1000 Brussels, mediationconsommateur.be.
23. Governing law and jurisdiction
These Terms and the contracts they govern are subject to Belgian law. In the event of a dispute, and failing an amicable settlement, the courts of Brussels shall have jurisdiction. This clause does not deprive a Client who is a Consumer of the protection of the mandatory provisions of the law of their country of residence, nor of the possibility of bringing proceedings before the court that the law allows them to choose.
24. Miscellaneous
If any clause of these Terms is declared void or unenforceable, the other clauses shall remain in full force. Failure to rely on a clause does not constitute a waiver of that clause.
Annex: model withdrawal form
To be completed and returned only if the Client wishes to withdraw from the contract.
To Jérôme Devos, BodyFitWithMe, Rue Joseph Verhasselt 34, 1083 Ganshoren, Belgium, info@fitwithme.be:
I hereby give notice that I withdraw from the contract for the provision of the following service:
Programme subscribed: ……………………………
Subscribed on: ……………………………
Client's name: ……………………………
Player's name, if a different person: ……………………………
Client's address: ……………………………
Client's signature (only if this form is sent on paper): ……………………………
Date: ……………………………
Last updated: 30 October 2026.